Privacy Policy

Who We Are

This Privacy Policy applies to InDemandFBA Ltd.

• Our website: indemandfba.co.uk
• Our service: Paid membership access to a private Discord community for Amazon FBA sellers.

Information We Collect

When you purchase a membership or interact with our services, we may collect the following personal data:

• Full name
• Email address
• Billing details (processed securely via Stripe – we do not store card details)
• IP address and device/browser information
• Discord username and user ID (for access to the server)

We only collect data necessary to operate and improve our services.

How We Use Your Information

We use your data to:

• Process payments and manage subscriptions
• Verify and approve membership access
• Provide access to our Discord server
• Communicate with you (including onboarding and support)
• Prevent fraud or unauthorised use
• Improve our services and user experience

By purchasing a membership, you agree that we may contact you via email or phone for onboarding and support purposes.

Payments & Subscriptions

All payments are securely processed via Stripe.

By purchasing:

• You agree to any recurring subscription charges (if applicable)
• You authorise us to bill your chosen payment method accordingly

We do not store or have access to your full payment card details.

Discord Community & Conduct

Access to our service includes entry to a private Discord server.

By joining, you agree:

• To follow all server rules
• Not to share paid content outside the community
• To not contact members with services you provide unless agreed with the owner
• To treat all members with respect

We reserve the right to remove or terminate access to the Discord server at any time, without refund, if rules are breached.

Cookies & Website Data

We may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyse traffic and performance

You can disable cookies via your browser settings.

Third-Party Services

We may share your data with trusted third parties only where necessary, including:

• Payment processors (Stripe)
• Email communication platforms
• Website hosting providers
• Spam detection services

These providers process data in accordance with their own privacy policies.

Data Retention

We retain your data only as long as necessary:

• For active memberships: throughout your subscription
• For legal/accounting purposes: as required by UK law
• For comments or user-generated content: may be retained indefinitely

Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request a copy of your data (data portability)

To exercise these rights, contact us via the contact form on the website.

Data Security

We take appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Loss or misuse
• Disclosure or alteration

However, no system is completely secure.

International Data Transfers

Some of our third-party providers may store or process data outside the UK.

We ensure appropriate safeguards are in place to protect your information.